Question 1

How do I order a product?

Accepted Answer

Browse the selection at /tuotteet, choose a product and continue to checkout at /tilaus.

Question 2

How do I use a product I bought?

Accepted Answer

How to use it depends on the product. Check its page (/tuote/<slug>) for the description, included delivery contents and any applicable license terms.

Question 3

Where can I find a product I bought?

Accepted Answer

Download access becomes available only after payment is confirmed. When signed in, find your purchases at /dashboard/lataukset. For a guest order, use the personal token link in the order confirmation.

Question 4

Do I need an account, and how do I sign in?

Accepted Answer

You can place an order without signing in by providing the requested order contact details. If you already have an account, sign in at /login. Start a password reset at /forgot-password.

Question 5

What should I do if my order or download does not work?

Accepted Answer

Contact support at /tuki and describe the order and product involved. First check whether the order is still awaiting payment or whether payment is confirmed: download access opens only after payment is confirmed.